Work from the beach?
Yes, it is possible to work remotely just like you would from your office.
Work from the Beach ?
Yes, it is possible to work from the beach.
By taking away the “center” from a contact center, we are able to ensure that you and your team can work from anywhere – be it the beach or from home just like you’ll would from the office.
Every contact center needs a strategy. It is not just picking calls and saying “someone from our team will get back to you”. With over 12 years of experience in setting-up contact centers for some of the biggest names in the Travel & Tourism Industry, we can design your contact center strategy to sync with your business needs, operations and scale and most importantly your budget.
Today’s customer is expecting a business to have a well mapped contact center providing omni-channel customer support, including but not limited to, email, chat, voice over IP (VOIP). And businesses are looking for actionable data to reduce costs and increase efficiencies.
And we take away “center” from the contact center.
We work with partners who can provide both on-site and on-the-cloud solutions. We have deep understanding in creating seamless decentralized systems allowing your team to work remotely, just like they would if they were in an office environment.