The Travel Agents Federation of India Convention in 2015 was aptly themed ‘The Challenge of Change”.
Talking about the theme of the convention, the President of TAFI, Mr. Zakkir Ahmed Kalarikkal stated ‘The challenge of change’ is that we as an industry have yet to accept that change is the only constant in life. The travel & tourism industry is facing changes on a regular basis and therefore it is of utmost importance that we develop a mechanism for coping with these swinging changes.
One of changes that the industry needed to embrace is technology and hence we were tasked to design and deploy a mobile application to e-manage the entire convention – from registration, to information dissemination, and even online discussions and collaborations.
The mobile application was a catalyst firing up conversation among the attendees on how they can deploy such technologies at the workplace for internal and external customer interactions, work process automation, and bring efficiencies to their work.
The convention took place from the 22nd to the 25th of February 2015 in Israel. For more information on the convention, click here.